Sustainability
Reporting – what challenges to expect
Sustainability Reporting is now
common and we are seeing companies have progressed in their reporting maturity
over a short period of time.
Generally, the purpose of
Sustainability Reporting is to demonstrate performance as well as for companies
to build reputation as a ‘Sustainable Company”.
Before companies get excited to
be self-labeled as ‘Sustainable’, there is a key factor that companies need to
govern and manage to ensure a Sustainability Report is able to meet its purpose
and objective.
DATA
Data demonstrates performance.
This is how companies can build reputation through transforming data and
presenting it through success and aspiring stories. To derive this, it starts
by establishing a robust data collection and management governance and
procedure. This can be a complicated and
tedious process.
These includes the following:
·
Identify WHAT needs to be
collected
·
Identify WHO to be involved in
the process
·
Identify WHERE to obtain the
information
·
Identify HOW to effectively
collect and manage data from end to end
Ideally, the aim is to establish
a robust and credible data management standard operating procedures (SOPs).
Identify WHAT needs to be collected
The data required to be reported
would depend on the reporting framework or standards chosen as well as the
outcome of the materiality assessment, but this may not be ideal in application
as different metrics have different reporting boundaries, which represent the
description of where an impact occurs arising from an organisation’s
operational activities or relationships with other entities. It is crucial for reporters to take the
effort to understand the reporting boundary of any given issue. For instance,
office building energy use, specifically energy consumption for heating and
electricity can be either Scope 1 or Scope 2 GHG emissions depending on whether
the energy used is provided that own company or purchased from an external
provider or source. In the case of heating, there may be on-site combustion at
own premises or offices or other facilities, in which case the emissions from
fuel use for heating would belong under Scope 1 emissions. If, however heating
is provided by an external provider then the emissions from the purchased heat
would be reported under Scope 2.
Reporters should also consider
the possibility that not all the data collected is necessary to be disclosed as
it is. To take the same example as above on the GHG emission, regardless of
whether the said emission is Scope 1 or Scope 2, the data is just considered as
‘activity data’ which would need to be further multiplied with the relevant
emission factor for the purpose of reporting.
Much of the data required for ESG
reporting is likely already available within the organisation. However, since
this data may not be part of a formal collection process, it is needed to
identify the data managers responsible for it. Begin by interviewing those data
managers who are likely to have some of the information needed for ESG reporting.
When discussing data requirements, provide a clear overview of the expectations
and alignment with regulatory requirements and reporting standards, as
administrative staff may know other relevant data owners and can help identify
additional data managers. This step is particularly crucial if organisation has
multiple facilities, buildings and assets. The more complex the organisation is,
the more data managers needed to be involved in the reporting process.
Identify WHERE to obtain the information
Once have identified all the data
managers, it’s essential to map the business processes from which they gather
the data. For certain data points, such as Social data from HR, the source will
be clear. However, it’s important to document the location of all data sources
to ensure consistency and continuity.
It's crucial to document all data
sources to ensure that personnel changes don’t disrupt the continuity of ESG
reporting. Disruptions caused by staff turnover in ESG reporting are a common
issue for companies, often because data source documentation wasn't performed
during the initial report creation. When the data manager familiar with the
relevant data sources for a particular ESG issue leaves, reporting for that
issue can come to a standstill.
Identify HOW to effectively collect and manage data from end to end
Documentation requires efforts
and time, but it is worth and critical that you do this for each indicator to
be reported:
- Is the data or information sourced from internal or external?
- Is the data sourced from single data point or to be
consolidated from multiple business sources?
- Who is the current data manager or do they partially
own data with other data managers?
By keeping an up-to-date document
detailing how each indicator is reported, you can ensure the continuity of your
reporting process. While this may seem like an obvious step, it's often
overlooked by first-time reporters, as its importance becomes clear only when
it’s time to prepare the next report a year later. When preparing your first
report, always keep in mind that this will be an ongoing, annual process moving
forward.
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author and do not represent any particular entity or organisation